Managed IT

IT Hardware Procurement & Supply

A new laptop is at its most exposed between unboxing and setup. We close that gap by configuring every device to your standard before it reaches your staff.

Your hardware orderSample view
  • LaptopEncrypted and enrolled in IntuneManaged
  • Endpoint protectionInstalled and reportingManaged
  • User rightsStandard user set up, not adminManaged
  • DeliveryOld machine collectedManaged
  • WarrantyClaim lodged with the vendorManaged
  • QuoteWorkstation options to approveDecision needed
Illustration · not live data

01Who it's for

Is this service right for you?

It suits organisations that want every device to arrive meeting the same standard, with a record that proves it.

Built for

  • Businesses with 5 or more staff that buy laptops one at a time from a retailer and set them up by hand
  • Organisations refreshing a batch of ageing computers, servers or network equipment
  • Teams planning private or local AI that need GPU workstations or servers specified correctly
  • Government, education and health organisations that need hardware delivered to a documented security standard

You probably need it if…

  • New laptops sit unprotected for days while someone finds time to set them up
  • Every machine in the office is set up slightly differently
  • Staff get admin rights on new devices by default
  • Nobody tracks warranty dates or when devices fall out of support

02What's included

What you get

Source & specify

Specification and quote

We recommend hardware that suits each role and your budget, from standard office laptops to engineering workstations, and give you a written quote with clear options to choose from.

Network and server hardware

Switches, Wi-Fi access points, firewalls and servers specified to fit your network design, then configured, installed and tested by the same team that will support them afterwards.

GPU workstations and AI servers

Workstations and servers with the graphics processing power to run AI models on your own premises, specified for the models and workloads you actually plan to run.

Configure & deliver

Secure configuration before delivery

Each device is enrolled in your device management, encrypted, updated, protected with endpoint security and set up with standard user rights before it reaches your staff.

Delivery and deployment

Devices are delivered ready to use. For larger rollouts we schedule deployment, move data from old machines and collect the hardware being replaced, so nothing is left lying around the office.

Support

Warranty and lifecycle support

We register warranties, handle warranty claims on your behalf and keep an asset register, so you can plan replacements before devices fall out of support.

Brands we source

  • MikroTik
  • Ubiquiti
  • TP-Link Omada
  • Planet Technology
  • Cisco
  • Hewlett Packard Enterprise
  • Juniper Networks
  • Check Point
  • WatchGuard
Server rack with patch cabling, networking equipment and an orange fibre lead

Managed IT

Equipment chosen to stay supported for its working life

We check vendor support and firmware update timelines before recommending a device, to reduce the risk of a server or switch losing security updates partway through the years you plan to use it.

03In detail

IT hardware procurement, in depth

What hardware can you supply?

We supply most of the hardware a small or medium organisation needs:

  • Computers: business laptops, desktops and monitors, specified by role.
  • Servers: for file storage, business applications or virtualisation.
  • Network equipment: switches, Wi-Fi access points and WatchGuard and Check Point firewalls, installed as part of our network services.
  • Workstations: high-performance machines for design, engineering, data analysis and AI.
  • Accessories: docks, headsets, webcams and meeting room equipment.

We source networking and server equipment from MikroTik, Ubiquiti, TP-Link Omada, Planet Technology, Cisco, Hewlett Packard Enterprise, Juniper Networks, Check Point and WatchGuard. If you need software or licences for the new equipment, we can add them to the same order through software licensing. The security settings each device leaves with line up with the baseline we apply through managed IT support, so new hardware joins your managed fleet with little extra setup.

ASD’s Choosing secure and verifiable technologies guidance suggests buyers ask whether a product is secure by default and whether the manufacturer discloses its end-of-life and end-of-support dates. Those are useful questions to ask of any hardware quote, including ours.

What goes into a GPU workstation for local AI?

More organisations want to use AI without sending sensitive documents to a public service. Running models on your own hardware keeps that data on systems you control, but doing it well depends on choosing the right graphics processing unit (GPU), memory and storage for the models you plan to run.

We specify GPU workstations and servers around your real workload, configure them securely and support them like any other device. Our Local AI and private large language models (LLMs) service covers the models, private document search and hardened deployment that run on top.

04The process

How it works

  1. Requirements

    We confirm who the hardware is for, what it needs to run and how it will be managed.

  2. Quote

    You receive a written quote with the specification, price, warranty and expected delivery time for each item.

  3. Configure

    We enrol, encrypt, update and secure each device to your standard before it leaves our hands.

  4. Deliver and support

    We deliver and deploy the hardware, record it in your asset register and support it through our helpdesk.

05Frameworks

How this maps to the frameworks

Useful for your auditor, board or procurement team. The mapping shows where this service supports each framework. It doesn't replace a formal assessment.

IT Hardware Procurement: framework mapping
ControlASD maturity model (current)ISO/IEC 27001NIST CSF
Secure device baseline before deliveryNot applicableA.8.1, A.8.9Protect (PR.PS-01)
Standard user rights on every deviceRestrict administrative privilegesA.8.2Not applicable
Endpoint protection installed before handoverNot applicableA.8.7Detect (DE.CM-09)
Asset register updated on deliveryNot applicableA.5.9Identify (ID.AM-01)

06FAQ

IT hardware procurement, answered.

Can't see your question? Ask a specialist and get a straight answer.

Ask a specialist
Why buy business hardware through an IT provider instead of a retailer?

Buying through us means each device arrives ready to work, rather than needing hours of setup by someone in your office. We specify business-grade models with warranties that suit how long you plan to keep them, check they will keep receiving security updates, and record each one in your asset register. You also get one point of contact when something goes wrong.

What does configured securely before delivery mean?

It means the device meets your security standard before anyone uses it. Disk encryption protects data if a laptop is lost, removing unnecessary software leaves less to attack, and a standard user account limits what malware can do. Restricting admin rights is one of the controls ASD prioritises. Enrolling the device in your device management keeps those settings in place after delivery.

Can you supply GPU workstations for running AI locally?

Yes. We specify and supply GPU workstations and servers for organisations that want to run AI models on their own premises, keeping their data on systems they control. The right specification depends on the size of the models and how many people will use them, so we work through those questions with you first. Our Local AI service covers the software side.

How is IT hardware priced?

Hardware is quote-based, because prices and availability change often and every order is different. Your quote lists each item, its specification, warranty and expected delivery time, and the cost of configuration and deployment. We recommend options at different price points where there is a genuine choice, and we explain where spending more makes a real difference, such as warranty length or memory in a workstation, and where it doesn't.

Do you support hardware you have supplied?

Yes. Hardware we supply is recorded in your asset register and supported through our helpdesk. We handle warranty claims with the manufacturer on your behalf, track warranty expiry dates and tell you when devices are approaching the end of their supported life, so replacements can be planned and budgeted rather than rushed.

Talk to our team

Talk to us about IT hardware procurement.

No obligation. You talk to the people who do the work. Enquiries usually get a reply within 3 business days.